Polski

Reference

E-mails from LocalBook

Which e-mails LocalBook sends, when and to whom.

LocalBook sends e-mails in the language that you selected when you created the account.

To the host

Subject When
You are now a host on LocalBook The administrator approved your application.
Your application to become a host The administrator rejected your application (with the reason).
New request: property name A guest sent a request. The e-mail contains the dates, the number of guests and the contact data of the guest.
Many requests: property name The property got the maximum number of requests for today. See Limits.
Possible double booking: property name A booking from Booking.com or Airbnb overlaps a confirmed stay.
Deposit not received in time: property name, number The deposit deadline passed and the payment is not marked.
Dates released automatically: property name, number The deposit did not arrive and the property releases dates automatically.
Site calendar is not being checked: property name LocalBook could not download the calendar from the site for more than one day.

When you register

Subject When
E-mail address confirmation link After you create an account with an e-mail and a password.

To the guest

LocalBook sends e-mails to the guest in the language of the request. When the guest replies to such an e-mail, the reply goes to you (to the contact e-mail of the property).

Subject When
Request sent: property name, dates The guest sent a request. The e-mail tells the guest that it is not a booking yet.
The host accepted your request — deposit due: property name You accepted the request with a deposit. The e-mail contains the amount, the transfer details and the deadline.
The deposit is due today: property name On the deposit deadline day.
New deposit deadline: property name You changed the deadline.
Dates released: property name You released the dates because the deposit did not arrive.
Stay confirmed: property name, dates You confirmed the request, or you marked the deposit as received. The e-mail contains the address, the check-in times, your arrival information and the terms of the stay.
The host cannot accept your request: property name You rejected the request. If you gave a reason, the guest sees it.
Stay cancelled: property name, dates You cancelled the stay before arrival (with a reason).
Your stay ends early: property name You cancelled the stay during the stay (with a reason).

When the property is no longer visible to guests, the guest gets a short message that the request is closed, without your contact data.